When you visit our website, we will collect some data about the following:
We use a software called Google Analytics which allows us to monitor the statistics of our website to see how it performs in searches, the amount of visitors our website receives and to monitor the activity of visitors on our website. Google Analytics collects information about the device you are using and the IP address you are accessing from.
Google Analytics is an online service which helps us to understand our visitors; for example, how visitors find our website, how long they spend on our site, which web pages they are most interested in etc. We use Statcounter because better understanding how visitors are interacting with our website helps us to improve the content, design and functionality of our site. This allows us to offer a better online experience to our visitors.
Google Analytics does not store any personal information such as your full name, address, phone number or email address.
We will not identify you through analytics information, and we will not combine analytics information with other data sets in a way that would identify who you are.
If you wish to not be included in our analytics, you are able to download an opt-out extension created by Google.
Bistro My Way operate several submission forms on our website which are placed on our booking page and our contact page. These submission forms collect the following:
This information is collected for the following reasons:
reCAPTCHA collects and analyses the following:
We strive to provide a constant and high-quality experience when you visit our website. To do so, we take data about the devices you are using so we can best optimise our website to how our customers use it and provide the best user experience.
We take information from our booking and hire submission forms so we can expect your visit and provide high-quality digital and physical services.
If our customers have any issues on our website or at the Bistro in person, we want to do what we can to improve so your future visits are seamless and enjoyable.
The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our customers, in ensuring the security and integrity of https://www.bistromyway.co.uk/
Bistro My Way processes all data on a shared cloud hosting server provided by Krystal Hosting. Krystal Hosting states "We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.". Krystal Hosting are not able to access any website data unless permitted so by website administrators or employees with access to our server.
In the case that your submission fails, it will continue to be stored on the server till the webmaster has confirmed whether the submission is valid. In the event a submission fails, an email is sent to the webmaster containing the details you entered along with your IP address for moderation. If the submission breaches our terms of service, we will use the IP address provided to prevent access to our website and servers.
We use data collected for the following reasons:
Preparing for a physical visit
Google Analytics is set to delete data past 6 months of activity on our website, although data that is being used to make improvements may be deleted at a later date.
Data submitted via email may be kept indefinitely however once your reservation/hire has passed, we will delete your submission and confirmation email.
|Google Analytics||Provide Bistro My Way with real-time tracking information about the device you are using, your IP address and how you are using the website. This cookie contains tracking code to tell if you are a returning or new visitor.|
You have the right to request:
You can also:
Our website is rated as safe by the leading security companies, such as Kaspersky, ESET, Fortinet, Google Safe Browsing and more. Secured with an auto-renewed SSL certificate, DMARC, SPF and common security practices, your data is handled safely and securely.
For information about our digital systems and how your data is processed, please email firstname.lastname@example.org.
Data is managed by Bistro My Way Ltd and is a registered company at 253 Lymington Road, Highcliffe, England, BH23 5EB with the company number 11981394.
To contact our restaurant manager, please email email@example.com.
If there are any urgent changes, we will contact anyone who is impacted if it is necessary.